Travel Information COVID-19 Update

The safety and well-being of our guests, employees, and business partners are important and the priorities as we pass through this unprecedented period of COVID-19. We, therefore, wish to communicate below, the exceptional hygiene measures put in place as well as our extended cancellation policy:

New hygiene and cleaning practices that meet Public Health Canada requirements with continuous training and monitoring

Protective equipment and disinfectant products
Warning signs for handwashing, respiratory labels, and physical distance
Protocol for cleaning and disinfecting rooms, public spaces, and meeting rooms.
Modification of our food and drink services favoring "contactless"

Please note that until further notice from Public Health, the daily Housekeeping service will no longer be offered. However, should you need any item such as a fresh towel and toiletries, this can be delivered to your room upon request. In addition, the daily turndown service, which included the handcrafted chocolate has as well been suspended.

Restaurant

Please note that until further notice, the hotel's restaurant is temporarely closed. We encourage our client to use the most common food delivery apps for in-room dinning. Our front office staff will make a pleaasure to assisting you with Old Montreal best take-out options near by the hotel.

Complimentary Breakfast

A continental breakfast will be included with your stay, completely free of charge, in a lunch box format, including: a pastry, coffee or tea or hot chocolate, juice and yogurt. Some items may vary depending on the day. Please note that the Hotel does not currently offer a gluten-free, vegan, kosher or allal version of the breakfast. No discount is offered if you do not consume breakfast. Not applicable for group of 10 or more. This offer may end without notice. The Hotel will honor reservations made which have confirmation of breakfast included.

Other policies

*Please take note that the hotel will no longer accept Cash payment and/or deposit. A credit or a debit card is required to proceed to your check-in and check-out.

*Please take note that wearing a mask or face covering that covers the nose and mouth will also be mandatory in enclosed or partially enclosed public places from July 18, 2020 for people age 12 and over.

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