Contact – St Paul Hotel, Old Montreal

Frequently Asked Questions

Rooms & Amenities

What types of rooms, suites or villas does Hotel St Paul offer?

-

+

We offer Standard and Superior Rooms, Junior and Deluxe Suites and a Signature Suite.

What amenities are included in the rooms?

-

+

Each room is thoughtfully appointed with a Nespresso coffee machine, a minibar, a dedicated workspace, a Bluetooth sound system, a television, and complimentary Wi-Fi. For a full overview of room-specific amenities, please refer to our booking page.

Is Wi-Fi included in the room rate?

-

+

Yes.

Do your rooms have air conditioning and heating?

-

+

Yes, our rooms have heating and air conditioning that are activated on check-in, and can be adjusted to your preferred settings.

Check-in / Check-out

What are the check-in and check-out times?

-

+

Our standard check in time is 3:00PM and check out time is 12:00PM. Early check-in and late check-out are subject to availability.

Can I request early check-in or late check-out?

-

+

Yes, both options can be arranged, subject to availability.

Do I need to provide a deposit or ID at check-in?

-

+

At check-in, you must show a valid ID proving you are over 18, and it must match the name on your credit card.

Are extra beds or additional guest requests possible (e.g., for children)?

-

+

We do not offer extra beds to be added to rooms. However, complimentary cribs are available for children 0 to 2 years old.

Location & Transportation

Where is Hotel St Paul Montreal located?

-

+

We are located in Old Montreal at 355 McGill Street.

How far is Hotel St Paul Montreal from the nearest airport?

-

+

Hotel St Paul is a 20-minute drive from Montreal-Pierre Elliott Trudeau International Airport.

Is airport shuttle or transfer service available?

-

+

No, but there is a taxi line next to the hotel where we can easily help hail you a cab for a ride.

Is parking available for guests at Hotel St Paul?

-

+

Yes, we have a parking lot for guests.

Are there nearby attractions or points of interest?

-

+

Absolutely! A curated list of nearby experiences is available on the “Experiences” page of this website, along with our hand-picked Insider’s Guide.

Dining, Activities & Facilities

Does Hotel St Paul Montreal have on-site restaurants and bars?

-

+

Yes, the Yubari restaurant and bar is accessible through our Lobby and we also offer breakfast in our beautiful Lounge, on the second floor.

Is breakfast included, and what options are available?

-

+

Breakfast is not included with every room rate. Please check your booking to see if it is included.

What wellness, fitness and leisure facilities are available, including spa, pools and classes?

-

+

Our on-site fitness room is open 24h/24 and the Bota Bota spa and wellness center is just a short walking distance away.

Are there family-friendly or children’s amenities available?

-

+

Children of all ages are welcome. Children under 10 can enjoy complimentary breakfast in our Lounge, and we offer free cribs for children up to 2 years old.

Can Hotel St Paul Montreal accommodate events, meetings or weddings?

-

+

Absolutely! We'd love to host your private gathering, wedding or corporate event. To find out more or to request a quote please visit our Groups and Meetings page.

Policies & Guest Info

Are cribs or extra beds available on request?

-

+

We do not offer extra beds to be added to rooms. However, complimentary cribs are available for children 0 to 2 years old.

Does Hotel St Paul Montreal allow pets?

-

+

Yes, pets are welcome at a rate of $85.00 CAD per night. A maximum of two pets per room is allowed, and they can be either cats or dogs up to medium size. For any special requests regarding your companion, please contact our Front Office team at reserve@hotelstpaul.com. To view our full pet policy and terms and conditions, please click here.

What is Hotel St Paul's cancellation and booking modification policy?

-

+

Our standard cancellation policy allows free cancellation until 3 PM the day before arrival. Cancellations made after this time will be charged the equivalent of one night’s stay. Please note that your specific booking’s cancellation policy may differ, so we recommend checking it carefully.

What is Hotel St Paul's smoking policy?

-

+

We are a 100% non-smoking hotel.

Are housekeeping or cleaning schedule options available?

-

+

We have a daily housekeeping service.

Booking & Payments

How can I book a room directly?

-

+

You can book a room or suite at Hotel St. Paul directly through our website on the Rooms & Suites page, or by clicking this link.

What payment methods are accepted?

-

+

We accept Visa, Mastercard and American Express.

Does Hotel St Paul Montreal offer group bookings for multiple rooms?

-

+

Yes, we accommodate group bookings for multiple rooms or events. Please visit our Groups & Meetings page for more information, and contact us to receive a personalized quote for your group.

Are there any additional taxes or fees?

-

+

Yes, Quebec Sales Tax (QST), Provinical Sales Tax (PST) and Lodging tax will be added to your bill.

Can I modify or cancel my booking online?

-

+

Our standard cancellation policy allows free cancellation until 3:00 PM the day before arrival. Cancellations made after this time will be charged the equivalent of one night’s stay. Please note that your specific booking’s cancellation policy may differ, so we recommend checking it carefully. You can view and modify your reservation here.

Does Hotel St Paul Montreal offer special rates, packages or member discounts?

-

+

Yes, we offer special rates and curated packages. Please visit the Experiences section on our website to explore our current deals.

Rooms & Suites

About us

Gastronomy

Experiences

Groups and meetings

Insider's guide

FAQ

Wellness

Gallery

Careers

Contact

Getting to Hotel St Paul